2. Create the contact template

A template is the email Frontmail builds from what the visitor typed: HTML with placeholders like {{name}}, plus the subject and recipients. Your form only sends the values; the look of the email lives in the dashboard, so you can change it without touching your website.

Start from the gallery

1. Open Templates and click From gallery.

2. Pick the language of the email at the top (English or Čeština), then find Contact form in the Forms category. Preview shows it filled with sample data; click Use template.

   

3. The template opens in the editor, already saved as version v1. Frontmail has made a few choices for you:

   • To is your own sign-in address, so messages arrive in your inbox,
   • Reply-To is {{name}} <{{email}}> – when you hit Reply, the answer goes to the visitor,
   • the Service is your default service,
   • Require CAPTCHA (Turnstile) is off for now – you’ll turn it on with your own Turnstile keys in step 4.

Tip

Prefer your own design? New template → Start from scratch gives you an empty template. Write the HTML with {{name}}, {{email}} and {{message}}, then use Detect from template on the Parameters tab. See HTML templates.

Look around the editor

The Content tab has the Subject on top, the code on the left and a live preview on the right. The preview shows the subject, recipients and the rendered email, on Desktop or Mobile and in Light or Dark mode.

The Contact form template expects these parameters – the values your form will send:

Parameter	Type	Required	What it is
name	string	yes	The visitor’s name
email	email	yes	The visitor’s address (validated)
phone	string	no	Phone number
topic	string	no	Topic, shown in the subject when filled
message	text	yes	The message itself

Parameters that are required must be in every request, otherwise Frontmail answers with a validation error and sends nothing. Optional ones simply disappear from the email when empty. You can change all of this on the Parameters tab – see Parameters.

Try it with sample data

Switch to Sample data. These values feed the preview and test emails – they’re never sent with real submissions. Change the name or the message and the preview updates as you type.

Check the recipient and save

1. Open the Settings tab. In the Message section, check that To is the inbox where you want to receive messages. Separate several addresses with commas.

2. Leave Reply-To as {{name}} <{{email}}> (or just {{email}}). Keep From email empty unless your service lets you send from another address.

3. Press Save or Ctrl/⌘ + S. Every save creates a new version (the badge next to the name changes to v2) – you can compare and restore versions on the Versions tab.

Note

If the Save button stays disabled, there’s nothing to save yet. If saving is refused with Fix the errors in the checks before saving, look at the Checks panel under the preview.

More about the editor: Template editor.